Support

The questions people ask most.

These answers cover the site and the main planning decisions. For a partner booking, contact the platform named in your confirmation.

Frequently asked questions

Planning your trip

How many days should I allow for Morocco?

The route matters more than a single number. Seven days needs focus; ten days can connect major cities and the desert; fourteen days gives north, desert and coast more breathing room.

Where should I check visas, health rules and official warnings?

Use the relevant Moroccan authority and your own government’s current travel advice. Explora Morocco can help with planning context but does not replace official guidance.

Tours and experiences

How do I choose a Sahara tour?

Start with the real destination, route length and final city. Then check camp facilities, luggage, meals, pickup and cancellation terms on the live listing.

How do you choose what to recommend?

We start with a stable traveller decision and explain the route and trade-offs. External products sit underneath that decision; they do not define the permanent page.

Bookings and operators

Can you change or refund my booking?

No. Explora Morocco cannot access partner bookings. Use the account, confirmation email or support channel of the platform where you paid.

Are prices and ratings copied onto Explora Morocco?

No. Those fields change too easily. The live partner listing is the source of truth for price, availability, rating, review count and cancellation conditions.

About the site

Does Explora Morocco sell or operate tours?

No. Explora Morocco is an independent travel information site. Tour bookings are completed with the external partner and governed by that partner’s and operator’s terms.

Send us a message

Tell us what you are trying to do and what you have in mind. The more detail you can share, the easier it is for us to route your message to the right place.

Before you send

  • Check the FAQ for quick answers.
  • Be clear about what you need and where you are in the process.
  • Include helpful details like dates, destinations or the page you are looking at.
  • We use your information only to help with your request.

What happens next

01

We confirm on screen

You will see a confirmation with a summary of your message.

02

We route by topic

Your message goes to the right place based on what you selected.

03

We point to answers

If something on the site already helps, we will show it to you.

A clear note about recommendations

We recommend experiences and services we think match the content and the needs of this site's readers. Some links are affiliate links, at no extra cost to you.

Find the answer without waiting

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Start with five decisions

Answer five simple questions to shape your trip.

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Browse practical guides

Step by step guides for every part of your trip.

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Still need a human answer?

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